Contact Us
We’re here to help with questions about your order, custom requests, product details, or anything else you need. Kidd’s Krafts is a small, handcrafted brand — so every message is read with care.
📩 Email Support
For all inquiries, reach out to:
kiddskrafts@gmail.com
We aim to respond within 1–2 business days.
🛍 Order Questions
If you’re contacting us about an order, please include:
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order number
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full name
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email used at checkout
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photos (if reporting an issue)
This helps us assist you faster.
🎨 Custom Order Requests
We love creating meaningful, personalized pieces. If you’re interested in a custom design:
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describe your idea
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include colors, themes, or inspiration
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share your deadline (if any)
We’ll get back to you with availability and next steps.
📦 Returns & Exchanges
Before reaching out about a return, please review our:
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Return & Refund Policy
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Shipping Policy
Most questions are answered there, including eligibility and timelines.
📱 Social Media
Stay connected, see new releases, and message us anytime:
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Instagram: @kiddskrafts
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Facebook: Kidd’s Krafts
- TikTok: @kidd_the_kreator
🕒 Business Hours
We respond to messages during:
Monday–Friday: 9 AM – 5 PM CST
Messages sent on weekends or holidays will be answered the next business day.
📍 Location
Kidd’s Krafts is proudly based in Alabama, USA. We currently operate online only.